Contact Viking Cruises Customer Service
Viking Cruises Phone Numbers and Emails
Toll-Free Number:
-
(855) 338-4546
Customer Service:
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(855) 884-5464Toll free
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(800) 706-1483
Sales/reservations:
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(800) 304-9616
Viking Cruises Emails:
Contact Information
Viking Cruises Website:
Viking Cruises Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
155 Federal Street, Suite 800,
Boston, MA 02110
60 E. Rio Salada Parkway , Suite 705 ,
Tempe, AZ 85281
How Good is Viking Cruises's Customer Service?
Summary of Viking Cruises Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viking Cruises?
Request for Information Question:
- “I have a question”
- “HOW TO APY JOB IN VIKING”
- “Question about a cruise”
Product/ Service Question:
- “Need insurance for our Viking Cruise”
- “Book a cruise”
- “Travel insurance”
Activation/ Cancellation Question:
- “Cancellation question”
- “Cancel myvtrip”
- “Cancel Kinderdijk by Vintage Barge excursion”
Payments and Charges Question:
- “Payment”
- “Double charged for drink package”
- “Charges”
Account Question:
- “Sign up for trip excursions for empires of the Mediterranean cruise”
- “Relocate forgotten item in stateroom”
- “I can't get into my account. I tried to change the password and I got locked out”
Refund Question:
- Refund
- “Need refund.”
- “To get a refund on a excursion, I was unabe to take because I wasn't feeling well.”
Shipping and Delivery Question:
- “Lost item”
- “Where is the bist”
Return/ Replace Question:
- “Change reservation”
- “To change a flight reservation”
Staff Question:
- “Customer service”
Employment Question:
- “Employment”
Website/ Application Question:
- “Help with my Viking journey website”
Other Question:
- “Thinking of going on a cruze”
- “Trouble at airort we are traveling to Amsterdam”
- “Quarion”
About
Viking Cruises is a privately owned company which specializes in river and ocean cruises. It was founded by Torstein Hagen in 1997. The company headquarters is based in Switzerland. There are also offices in the United Kingdom, Australia, and the United States. Viking Cruises offers Europe, Ukraine, Asia, Egypt, and Russia sips. Customers can order longships with verandas and large suites. Viking Cruises operates a fleet of 64 ships. The company got Best Overall Cruise Line for River Cruising and Best River Cruise Line awards. Clients support is provided by phone and email 7 days a week. Available payment options are Visa, MasterCard, and American Express.
Viking Cruises is ranked 14 out of 204 in Cruises and Ships category
Asia, Europe, UK, USA, Australia, Canada, Other, Worldwide
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